PRIVACY POLICY

CJ Hyde LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

For any questions regarding this policy, please contact us at: sales@cjhyde.site

CJ Hyde LTD is registered in England. Our registered office is: Unit 27 Barnfield House, Accrington Road, Blackburn, England, BB1 3NY.

1. Information We Collect

We collect information only when you voluntarily submit it to us — typically when you contact us via our website form, email, or telephone. The information we may collect includes:

• Your full name
• Email address
• Company name (if applicable)
• Project details and requirements
• Any other information you choose to provide in your enquiry

We do not require account creation or user registration to use our website.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your enquiries and provide quotations
• To deliver the building, transport, or real estate services you have requested
• To communicate with you regarding ongoing projects
• To comply with legal and regulatory obligations

We do not use your personal data for marketing purposes without your explicit consent.

3. Data Retention

We retain personal data for a maximum of 30 days after your enquiry or project is completed. After this period, all personal data is permanently deleted from our systems unless retention is required by applicable UK law or for legitimate business purposes (such as ongoing contractual obligations).

4. Data Deletion

You have the right to request deletion of your personal data at any time. Upon receiving a valid request, we will delete your data within 7 working days unless we are legally required to retain it for compliance, contractual, or legitimate business purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your data is used internally by CJ Hyde LTD and may only be shared with relevant subcontractors, suppliers, or professional advisers when strictly necessary to fulfill your project requirements or as required by law.

6. Cookies & Website Usage

Our website may use essential cookies to function properly. We do not use tracking cookies, analytics cookies, or any third-party tracking mechanisms. You can configure your browser to refuse cookies if you prefer.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes encrypted data transmission (SSL), secure storage protocols, and restricted access controls within our organisation.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are intended for business professionals, property owners, and construction clients. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, it will be promptly deleted.

10. Your Rights

Under UK data protection law, you have the following rights:

• Right to Access — Request copies of your personal data
• Right to Rectification — Correct inaccurate or incomplete data
• Right to Erasure — Request deletion of your data
• Right to Restrict Processing — Limit how we use your data
• Right to Object — Object to processing of your data
• Right to Data Portability — Receive your data in a structured format

To exercise any of these rights, please contact us at sales@cjhyde.site.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.